Airtel Tribe is your ultimate one-stop shop for all retailers, designed to streamline your business operations and enhance customer service with ease. Whether you're managing customer interactions or handling your own account with Airtel, this powerful tool is here to make your life simpler and more efficient.
With the Retailer Tribe App, you can effortlessly service your customers in a variety of ways. From new customer registrations and editing existing ones to handling SIM SWAP and MNP (Mobile Number Portability), the app covers all your needs. You can facilitate airtime and bundle purchases, manage AM (Airtel Money) cash in and out, handle bill payments, and even execute EVD (Electronic Voucher Distribution) and AM transfers to other retailers. It's all about giving you the power to serve your customers better.
But that's not all—Airtel Tribe also empowers you to take full control of your own account. You can view and edit your profile, manage your stock by viewing, updating, requesting, or buying new stock, and navigate your sales hierarchy with ease. Resetting your AM/EVD pin and unlocking your account is straightforward, and you can even access agent loans and banking services directly from the app. Keep an eye on your transaction history, monitor the commission you've earned, and assess your performance with Airtel services. The application makes it easy for you to handle self-service tasks and submit service requests to Airtel whenever needed. Plus, it supports listing key notes on training and surveys, and helps you manage digital notices effectively.
Available in both English and French, the Airtel Tribe App caters to Airtel Africa operations, ensuring seamless communication and usability for retailers across the continent. Its user-friendly interface is designed to boost your business productivity, making it an essential tool for every retailer.
What's New in the Latest Version 2.28.0
Last updated on Oct 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!