Sony addressed the near day-long PlayStation Network (PSN) outage this past weekend, attributing it to an unspecified "operational issue" in a social media statement. The company offered no further explanation of the cause or preventative measures.
As a gesture of apology, PlayStation Plus subscribers will receive a five-day extension to their subscriptions, automatically applied to their accounts.
The outage significantly impacted gameplay, with over one-third of players unable to log in and widespread reports of server crashes.
Sony's requirement of a PSN account, even for single-player games on PC, has drawn criticism, and this outage underscores those concerns.
This isn't the first major PSN disruption; a massive data breach in April 2011 resulted in over 20 days of connectivity problems. While less severe, the recent incident has left PS5 users frustrated by Sony's limited communication regarding the issue.